1. The Goal of this learning community

1. Provide a safety, respectful learning environment for participants improve the management performance by supporting four fundamental characteristics of learning in wiki: active engagement, participation in groups, frequent interaction and feedback, and connections to real-world contexts(Roschelle, ect., 2001).

2. Be able to internalize the approaches of Leaders-as-Teachers, Needs Based Selling(NBS) or Consultative Selling, Referral System, Story-Telling and Error Management Training.