QPI Team Handout



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BEST PRACTICES FOR QUALITY AND PROCESS IMPROVEMENT

What is the team?
The QPI Team is focused on identifying, developing, and aiding in the implementation of process and quality best practices in order to achieve total operational control at Ring Container Technologies ’ plants.

"Implement a standardized quality system to improve our company-wide knowledge and consistency in quality by identifying and standardizing the best practices, available tools, procedures, training and expectations within Ring; Develop a quality information system to improve the process-data and quality-data utilization by establishing an effective defect management system, effective predictive maintenance system, and tools to help determine key process variables."

The team consists of Corey Chapman – Chester, Matt Danhof – Jefferson, Javier Cornejo – Albert Lea, Joe Ricks – Rockford, David Sheets – Stuttgart, Tenna Cecil – Sidney, and Garret Godwin – Valdosta.

What are these best practices?
Best practices can be anything such as training slides and videos, how-to articles, best practice articles, procedure samples, vendor contacts, websites, books, document templates, sample spreadsheets and databases, pictures, ideas, etc.

The goal is to align the resources the team gathers and develops with the current operations goals, which cover defect management, SPC, reduced complaints and claims, increased EBITDA, cost savings, inventory control, predictive and preventive maintenance, downtime reduction, scrap reduction, training, team building, and leadership. The topics we are planning to focus on include customer complaints, 5S, housekeeping, GMPs, food defense, SPC, container quality, problem solving, nonconforming material, HACCP, calibrations, defect management, etc.

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Where are these best practices?== You can currently find these resources online by going to the Ring Container Plants intranet site, then clicking on the Best Practices link underneath the documents header on the left. The direct link is: Practices/ http://intranet/ringcompanies/ringcontainer/plants/Best Practices/.

The website has resources provided by the QPI Team, resources from additional Ring teams, and resources from Directors.



Click the + sign next to a group name to see what subgroups it contains. Click the + sign next to a subgroup name to see what documents are in that group, each listed with a descriptive title and a filename. The + signs turn to a – when expanded. Clicking those will collapse the group. There are PowerPoints, PDFs, Word documents, Excel spreadsheets, text files, pictures, and zip files. Don ’ t click on the group name though.



If you still can ’ t find what you need, you can use the search box in the upper right-hand corner to find files related to the topic you are looking for. Enter a search term, click the green arrow, and wait for a new page with a list of results.

Once you find a document you want in the groups or by using the search box, click on the name of the file, which will be a blue hyperlink. This will allow you to open or download the file.

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How do I know when there are new or modified materials?== On the website, click on the Alert Me link on the bottom left of the Best Practices Documents web page. There you can add an alert to notify you of added, changed, and/or deleted items via email daily or weekly. Click OK at the bottom of the page to confirm your settings.

How can we discuss the best practices?
The Plants intranet site also has a discussion board at Discussion http://intranet/ringcompanies/ringcontainer/plants/Lists/General Discussion. You can also get to it by clicking General Discussions from the Plants home page.



This area can be used to create topics on book reviews/recommendations, what plants to visit if you are looking for who is the best at something, suggestions of resources to add or improve, or any other topic unrelated to the QPI Team.

How do I use these resources?
Members of the QPI Team are willing to help you use these materials or direct you to someone who can. The challenge will be for each plant to have internal drivers or have a network of contacts at other plants.

What does the team need?
The team requests that you help us improve in any way possible. We are looking for:


 * suggestions on how to improve existing resources online
 * ways to better organize the resources
 * resources that we don ’ t currently have on the site that should be added
 * anything that can help improve the team ’ s knowledge and create a better quality and process control system

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