Confirm Faxes

Topic - Confirm Faxes - Who: Employees assigned to this task - What: Make sure that the Fax provider has received the Fax - Where: - When: Several Times a Day - Especially, but not exclusively, when you know or suspect that a PO has been created that matches the criteria. - Why: The Fax Provider and/or Netsuite make mistakes - We need to catch those mistakes - How: - Go to the FAX: Unconfirmed Search - Lists > Search > Saved Searches - Make sure that the Type Filter is set to Transaction - Make sure that the Use Filter is set to All - Click on FAX: Unconfirmed Results - The results list that are unconfirmed - Faxes that are older than one hour must be resent