Audible Membership Plans

Audible Membership Plans

Audible offers various plans for using and paying for the Audible Service, including but not limited to those described below. All such plans for using and paying for the Audible Service shall be referred to herein, collectively, as "Audible Plan(s)".

A. A La Carte Plan. This is the default Audible Plan. If you are on the A La Carte Plan, you pay for the Audible Content you select and your credit card is charged each time you make a Purchase. If you Purchase any subscription Audible Content ("Subscription"), you will be charged for the full price of the Subscription at the beginning of the Subscription term.

B. AudibleListener'' 'Membership Plans. 'The AudibleListener'' Membership Plans are generally comprised of plans that are automatically renewable on either a monthly or annual basis. The standard AudibleListener Membership Plans include Basic, Gold and Platinum. At the end of each month or year, as appropriate depending on the AudibleListener Membership Plan you have chosen, your AudibleListener Membership Plan will automatically renew for continuous one (1) month or one (1) year terms thereafter, until terminated by you in accordance with this Policy on Audible Content Plans. Each month, on the monthly anniversary date of the day you signed up for any monthly AudibleListener Membership Plan ("Monthly Renewal Date"), and each year, on the yearly anniversary date of the day you signed up for any yearly AudibleListener Membership Plan ("Yearly Renewal Date"), Audible will charge your credit card the relevant monthly fee or yearly fee, as applicable, for your chosen AudibleListener Membership Plan (the "Monthly Fee" and "Yearly Fee" respectively).

C. Standard AudibleListener 'Membership Plans' consist of (i) the Basic Membership Plan, (ii) the Gold Membership Plan, and (iii) the Platinum Membership Plan, as further described below.

D. Committed Membership Plans. Committed Membership Plans work in the same manner as the Gold Membership Plan, and the Platinum Membership Plan, as described above where payment is on a monthly basis. For Committed Membership Plans, however, members will receive a gift for joining (such as a Device, or a discount on the purchase of a Device), in exchange for their commitment to remain a member for the period of time specified at the time of joining (the "Commitment Period"). You may elect to accelerate the payment schedule and pay all sums due for the Commitment Period. Such payment fulfils your commitment, converting your membership to a standard monthly Gold or Platinum Membership Plan, as applicable.
 * Basic Membership Plan. The Basic Membership Plan is available only on an annual basis and is automatically renewable until terminated by you in accordance with this Policy on Audible Content Plans. Each year, on the Yearly Renewal Date, Audible will charge your credit card the relevant Yearly Fee for the Basic Membership Plan. Those who have joined the Basic Membership Plan ("Basic Members") are entitled to purchase Audible Content on the Audible Site at a discount below the non-membership cash purchase price for the Audible Content, which was specified at the time you joined your membership.
 * Gold Membership Plan. The Gold Membership Plan is available either on a monthly or annual basis. The Gold Membership Plan is automatically renewable until terminated by you in accordance with this Policy on Audible Content Plans. Each month or year, as applicable, on the Monthly Renewal Date or Yearly Renewal Date respectively, Audible will charge your credit card the relevant Monthly Fee or Annual Fee, as applicable, for the Gold Membership Plan. The Gold Membership Plan entitles you to purchase Audible content on the Audible Site at a discount below the non-membership cash purchase price for the Audible Content, which was specified at the time you joined your membership. The Gold Membership Plan also entitles you to a number of Membership Credits (defined below), specified at the time you join, with which you can purchase Audible Content on the Audible Site. Those who have joined under a Gold Membership Plan ("Gold Members"), will also have the ability to keep the number of AudibleListener Rollover Credits specified at the time of joining, so long as their Gold Membership Plan is in effect. Gold Members will also receive a complimentary Subscription to Audible Content determined by Audible, in its sole discretion.
 * Platinum Membership Plan. The Platinum Membership Plan is generally the same as the Gold Membership Plan, however, the number of Credits you receive, and the number of Credits that are considered AudibleListener Rollover Credits is greater. The Platinum Membership Plan is available either on a monthly or annual basis. The Platinum Membership Plan is automatically renewable until terminated by you in accordance with this Policy on Audible Content Plans. Each month or year, as applicable, on the Monthly Renewal Date or Yearly Renewal Date respectively, Audible will charge your credit card the relevant Monthly Fee or Annual Fee, as applicable, for the Platinum Membership Plan. The Platinum Membership Plan entitles you to purchase Audible content on the Audible Site at a discount below the non-membership cash purchase price for the Audible Content, which was specified at the time you joined your membership. The Platinum Membership Plan also entitles you to a number of Membership Credits, specified at the time you join, with which you can purchase Audible Content on the Audible Site. Those who have joined under a Platinum Membership Plan ("Platinum Members"), will also have the ability to keep the number of AudibleListener Rollover Credits specified at the time of joining, so long as their Platinum Membership Plan is in effect. Platinum Members will also receive a complimentary Subscription to Audible Content determined by Audible, in its sole discretion.

E. Trial Offers. Audible may, in its sole discretion, make available free or paid trial offers to registered users and others for a monthly or annual Gold or Platinum Membership Plan (a "Trial Offer"). Trial Offers are generally for a short period of time (e.g., thirty (30) days) and are available for free or for a fee. The length and cost of the Trial Offer will be specified at the time of joining. Those who participate in a Trial Offer ("Trial Members" and together with Basic Members, Gold Members and Platinum Members, collectively "Members") will have all of the same membership benefits as the related Gold or Platinum Membership Plan. Trial Members may switch to a Membership Plans during their Trial Offer period, subject to the rules relating to upgrading and downgrading specified in Paragraph G below. Upon expiration of any trial period, you will automatically be joined into the related Gold or Platinum Membership Plan and Audible will charge your credit card the relevant Monthly Fee or Annual Fee, as applicable. Trial Offers are limited to one per household.

F. Credits. Upon joining or renewing an Audible Plan, or for other reasons specified at the time you joined your membership, Gold and Platinum Members receive credits which may be used for purchasing Audible Content on the Audible Site ("Credits"). Credits may not be used to purchase Devices, other hardware or accessories. If you make purchase Audible Content in excess of your number of available Credits under your chosen Audible Plan, your credit card will be billed the appropriate discounted price available to Basic Members. Credits include, without limitation, Membership Credits, Complimentary Credits, Friends Credits, Gift Credits and Trial Bonus Credits, as specified below.


 * Membership Credits. "Membership Credits" are those Credits which Gold and Platinum Members receive on a monthly or annual basis to purchase Audible Content on the Audible Site. The number of Membership Credits you receive depends on the level and type of Audible Plan and is specified at the time you joined your membership. Depending on the level and type of your Audible Plan, Membership Credits will be available for you to use for purchases for the period of time specified when you received such Credits, however, a certain number of Credits will be available for you to use for purchases as long as you remain a member ("AudibleListener Rollover Credits"). The number of AudibleListener Rollover Credits varies depending on the level and type of your Audible Plan and will be specified at the time you joined your membership. Any Membership Credits that you have over and above your allotted AudibleListener Rollover Credits on your Monthly or Annual Renewal Date will automatically expire.
 * Complimentary Credits. "Complimentary Credits" are those Credits which members and non-members may receive through, without limitation, goodwill, member anniversaries, no-risk listen opportunities, or in other situations, in each case as determined by Audible, in its sole discretion. Complimentary Credits expire three hundred sixty-five (365) days after the date of issue.
 * Friends Credits. Friend credits let you share your audio credits by buying audiobooks and programs for the people you know.
 * Gift Credits. "Gift Credits" are those Credits which members and non-members may receive via Audible ’ s gift products program (e.g., gift cards, gift certificates, etc.). Gift Credits may or may not expire, depending on your state of residence and whether they were purchased or received for free. All terms and conditions of the Gift Credits, including expiration date, if any, are specified on the gift product.
 * Trial Bonus Credits. "Trial Bonus Credits" are those Credits which members receive as part of a Trial Offer. Trial Bonus Credits expire in the same manner as Membership Credits.

G. Upgrading or Downgrading a Plan. You may upgrade your AudibleListener Membership Plan category on the Audible Site by yourself. You may, subject to any minimum term commitment that may apply, downgrade your AudibleListener Membership Plan category online or by contacting Customer Service via telephone at (888)-283-5628 or 1-973-890-8799. Such Audible Account changes will be effective as of the date of your request. You agree to pay any additional fees that may be applicable to your new Audible Plan. Audible Plans may be upgraded or downgraded more specifically as follows:


 * Basic Membership Plan. Basic Members can upgrade to either a Gold Membership Plan or a Platinum Membership Plan. Any available Credits that a Basic Member has accumulated will be transferred to such new membership plan, and may become AudibleListener Rollover Credits in accordance with the rules for such new membership plan. Basic Members cannot downgrade to another Audible Plan.
 * Gold Membership Plans. Upgrades. Gold Members can upgrade to a Platinum Membership Plan. Any available Credits, including any AudibleListener Rollover Credits, that a Gold Member has accumulated will be transferred to such new upgraded membership plan, and may become AudibleListener Rollover Credits in accordance with the rules for such new membership plan. Upon any upgrade, Audible will charge your credit card the relevant additional fee for the Platinum Membership Plan. Downgrades. Gold Members can downgrade to a Basic Membership Plan. Any available Credits, including any AudibleListener Rollover Credits that a Gold Member has accumulated will be transferred to such new downgraded membership plan, in accordance with the rules for such new membership plan. Any complimentary Subscription that you are entitled to receive as part your Gold Membership Plan will expire upon any downgrade to a Basic Membership Plan.
 * Platinum Membership Plans. Upgrades. Platinum Members cannot upgrade to any other Membership Plan. Downgrades. Platinum Members can downgrade to either a Gold Membership Plan or a Basic Membership Plan. Any available Credits, including any AudibleListener Rollover Credits that a Platinum Member has accumulated and that have not expired will be transferred to such new downgraded membership plan, in accordance with the rules for such new membership plan. Any complimentary Subscription that you are entitled to receive as part your Platinum Membership Plan will expire upon any downgrade to a Basic Membership Plan.
 * Committed Membership Plans. If you joined pursuant to a Committed Membership Plan, you may only upgrade or downgrade to another Committed Membership Plan.

H. Cancellation of Your Audible Content Plan. Subject to the provisions of this Paragraph H, you may cancel your AudibleListener Membership Plan online or by contacting the Audible Customer Service Department via telephone at (888)-283-5628 or 1-973-890-8799. Audible will be entitled to rely on a notice of cancellation that appears legitimate and cancel service on that basis. Audible ’ s responsibility for improper cancellation is limited to reinstating your Audible Plan or to offering a refund, at Audible ’ s sole discretion.

The additional consequences of and charges associated with cancellation are as follows
 * Monthly Standard Membership Plans. Members belonging to monthly standard Membership Plans may cancel their membership at any time. Members will not receive a full or partial refund of any Monthly Fee including, without limitation, the Monthly Fee for the month in which the membership was cancelled. Upon cancellation (a) all available Credits, other than Gift Credits or Complimentary Credits, will expire and (b) all complimentary Subscriptions will expire.
 * Committed Membership Plans. Members belonging to Committed Membership Plans may not cancel their membership until the expiration of the Commitment Period. After the expiration of the Commitment Period, Members belonging to Committed Membership Plans may cancel their membership at any time but members will not receive a full or partial refund of any Monthly Fee including, without limitation, the Monthly Fee for the month in which the membership was cancelled, . Upon cancellation (a) all available Credits, other than Gift Credits or Complimentary Credits, will expire and (b) all complimentary Subscriptions will expire.
 * Annual Membership Plans. Annual Membership Plans, whether standard or committed, may only be cancelled to receive a refund within the first thirty (30) days after the Annual Renewal Date, so long as you have not used any of your Membership Credits or your membership discount for your new membership year during such thirty (30) day period. The Yearly Fee for Annual Membership Plans areis otherwise non-cancelable.refundable. Upon cancellation (a) all available Credits, other than Gift Credits or Complimentary Credits, will expire and (b) all complimentary Subscriptions will expire.
 * Trial Offers. Trial Offers may be cancelled during the trial period, or the Trial Offer will be converted to a related Membership Plan, which may then be cancelled to receive a refund of the Monthly Fee or Yearly Fee, as applicable, within thirty (30) days of conversion, so long as you have not used any of your Membership Credits or your membership discount for your new membership year or month during such thirty (30) day period. The Monthly Fee and Yearly Fee are otherwise non-refundable.


 * Subscriptions. With respect to any Subscriptions purchased on an A La Carte basis, if you cancel your Subscription before the initial term of your Subscription has expired, you may be entitled to a refund depending upon whether there is a shorter subscription available for the relevant Audible Content. You will be obligated to pay based upon the subscription term length closest to the number of months your Subscription was active. For example, if you signed up for a twelve (12) month Subscription and wish to cancel after five (5) months, then: (A) if a six (6) month Subscription term is available, you would be charged for a six (6) month Subscription and refunded the difference between the twelve (12) month and six (6) month Subscriptions, or (B) if only a twelve month term is available, then you would be charged for the twelve (12) month Subscription. You may cancel a Subscription to Audible Content to which you are entitled under your chosen AudibleListener Membership Plan without receiving any credit or refund.
 * Devices. If your AudibleListener Membership Plan includes the purchase of a Device, you may return your Device and cancel your AudibleListener Membership Plan within the first thirty (30) days and you will receive a full refund for the Device less shipping, handling and restocking fees, so long as you have not used any of you Membership Credits or your membership discount for your new membership year during such thirty (30) day period. You must return the Device within seven (7) business days of the cancellation date or your credit card will be billed the relevant cost of the Device plus applicable tax.