Michael Moorman Monthly Report February 2008

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 * colspan = "3"| MONTHLY TASK STATUS REPORT : Michael Moorman  GSA Contract No. 06-6783-11-2030-341


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I. Identification Section

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TASK ORDER NO:
?
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DATE ISSUED:
12/26/07
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USDA APHIS / COMPUTER SPECIALIST

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LOCATION:
Frederick, MD
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REPORTING PERIOD:
2/1/2008-2/29/2008


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Donna Rounds

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CONTRACTOR ’ S PROJECT MANAGER:
Gary Tucker


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CLIENT REPRESENTATIVE:
John Calder David Farris
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TASK LEADER:
Reuben Ellman


 * align = "center"|Time on Contract  (hrs) : (approx.)
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Expenditure:
N/A


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II. Technical Section

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TASK DESCRIPTION: (Brief description of requirements)
Technical support and for the USDA/Aphis in Frederick, MD. Primary IT support for the Aphis/USDA project in Maryland.


 * colspan = "3"| Febraury 1- February 29 Report   Summary:   1.    Overall continued support of primary help desk line between the hours of 12 and 4:30 PM. 2.    Completion of any and/or all Help Desk and/or work orders as per assigned in Access   database  program. 3.    Planning for SafeBoot and FDCC; two federally mandated significant computer configuration                changes with near-future deadlines 4.    Planning and updating of computer images and configurations. 5.    Completion of any requested photo editing and or manipulation requests. 6.    Support of remote users in FLETC (Glynco, GA) and NDDTC (Orlando, FL). 7.     Deployment of intranet Wiki database for the PDC. 8.     Deployment of a by-user backup scheme in preparation for SafeBoot (full hard drive encryption)   Feb 1-8      Helpdesk coverage; Reconfigured desktop for Katherine Fotheringham; Attended SafeBoot meeting; Researched backup methods in collaboration with Paul Majewski;  Feb 10-14    Helpdesk coverage; Participated in teleconference call with Riverdale IT to discuss backup methods – exchanged methodologies using USMT and NTBackup methods. Wrote a java program to create batch files tailored to individual computers to deploy backup schemes in conjunction with Hyena network administration software.  Feb 11-15:         Helpdesk coverage; Imaged and configured 4 machines (2 pcs, 2 laptops) for new employees in FLETC and NDDTC.  Configured a test machine and outfitted it with four hard drives to serve as the backup host.  Feb 18-22:Helpdesk coverage; Safeboot meeting; Moved Osmond Jone ’ s computer equipment to new office; Investigated security breach that occurred with one of the TCP/IP printers – it is sometimes being sent thousands of junk print jobs – deployed a packet sniffer to try to capture the traffic for the next time that it happens.  Feb 25-29:Helpdesk coverage; Deployed a MySQL server and Apache Web server with PHP enabled to handle the new wiki database for the PDC. Installed and configured an open source wiki database for this proposition. Modified and created several images for customers.
 * colspan = "3"| Febraury 1- February 29 Report   Summary:   1.    Overall continued support of primary help desk line between the hours of 12 and 4:30 PM. 2.    Completion of any and/or all Help Desk and/or work orders as per assigned in Access   database  program. 3.    Planning for SafeBoot and FDCC; two federally mandated significant computer configuration                changes with near-future deadlines 4.    Planning and updating of computer images and configurations. 5.    Completion of any requested photo editing and or manipulation requests. 6.    Support of remote users in FLETC (Glynco, GA) and NDDTC (Orlando, FL). 7.     Deployment of intranet Wiki database for the PDC. 8.     Deployment of a by-user backup scheme in preparation for SafeBoot (full hard drive encryption)   Feb 1-8      Helpdesk coverage; Reconfigured desktop for Katherine Fotheringham; Attended SafeBoot meeting; Researched backup methods in collaboration with Paul Majewski;  Feb 10-14    Helpdesk coverage; Participated in teleconference call with Riverdale IT to discuss backup methods – exchanged methodologies using USMT and NTBackup methods. Wrote a java program to create batch files tailored to individual computers to deploy backup schemes in conjunction with Hyena network administration software.  Feb 11-15:         Helpdesk coverage; Imaged and configured 4 machines (2 pcs, 2 laptops) for new employees in FLETC and NDDTC.  Configured a test machine and outfitted it with four hard drives to serve as the backup host.  Feb 18-22:Helpdesk coverage; Safeboot meeting; Moved Osmond Jone ’ s computer equipment to new office; Investigated security breach that occurred with one of the TCP/IP printers – it is sometimes being sent thousands of junk print jobs – deployed a packet sniffer to try to capture the traffic for the next time that it happens.  Feb 25-29:Helpdesk coverage; Deployed a MySQL server and Apache Web server with PHP enabled to handle the new wiki database for the PDC. Installed and configured an open source wiki database for this proposition. Modified and created several images for customers.


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DELIVERABLE PROGRESS:
Backup methods most fully functional; Wiki database intranet site shell nearly complete; Completed all IT requests and have no open Helpdesk tickets, Continuing photoshop services


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PROBLEM AREAS:
Security issues with TCP/IP printers


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ANTICIPATED ACTIVITY FOR NEXT REPORTING PERIOD:
More PC imaging, helpdesk coverage, Wikipedia style site development, research for backup methods, and image authoring for customers


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